MSP360 Connect

Securely access and control remote devices and servers with MSP360 Connect, a reliable remote desktop software. Enjoy high-speed, stable connections and take advantage of the rich feature set.

Fast and stable connection

Advanced security standards

StandaloneManaged

Unattended access

Managed

Unlimited endpoints

Choose a License That Best Suits Your Needs

Whether you need to manage a few devices or hundreds, MSP360 Connect has the flexibility and scalability to meet your needs. Choose from Free, Standalone, or Managed licenses to get the features and support you need to keep your business running smoothly.

Free

5 devices in the address book
Encrypted connection
Multi-monitor support
Text and voice chat
Session recording*
Multi-user sessions

Concurrent sessions: Unlimited*
File transfer limit: 10 MB*
Connect to: Windows, macOS

$89.99

_{/ year*}

Everything in Free, and:

25 devices in the address book
Unattended access
Increased file transfer limit

Concurrent sessions: Unlimited**
File transfer limit: 1 GB**
Connect to: Windows, macOS

Built for MSPs

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Everything in Standalone, and:

Unlimited Windows devices to connect to
Quick unattended access
Centralized management
Web-based remote access
Mass deployment
Black screen

Concurrent sessions: Unlimited*
File transfer limit: 1 GB*
Connect to: Windows

Why MSP360 Connect?

Choose MSP360 Connect for fast, reliable, and secure remote support that meets the needs of businesses of all sizes, from small teams to large enterprises, as well as personal use.

Unlimited concurrent sessions

Effortlessly manage and control multiple devices at the same time, without any limitations. MSP360 Connect allows you to initiate and maintain several remote sessions simultaneously.

FreeStandaloneManaged

Fast and stable connection

Enjoy fast, real-time remote access powered by WebRTC technology, ensuring minimal delays and consistent performance.

FreeStandaloneManaged

Advanced security

2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection.

FreeStandaloneManaged

Multi-monitor support

Connect to devices with multiple monitors and easily switch between them, or view all.

FreeStandaloneManaged

File transfer

Quickly and securely transfer files during a remote session. MSP360 Connect ensures efficient sharing without interruptions.

FreeStandaloneManaged

Session recording

Record your remote sessions and meetings, then play them back via a built-in Session Player.

FreeStandaloneManaged

Text and voice chat

Communicate instantly during sessions through built-in text and voice chat to streamline support and collaboration.

FreeStandaloneManaged

Multi-user sessions

Collaborate with team members by joining ongoing remote sessions. Work together in real time to solve problems or share knowledge seamlessly.

FreeStandaloneManaged

Unattended access

Securely connect to remote devices even when no one is present on the other end, without requiring approval or manual intervention.

StandaloneManaged

Unlimited devices to access

Connect to as many devices as needed with no restrictions. Handle client system troubleshooting and efficiently manage numerous workstations with MSP360 Connect.

Managed

Centralized management

Streamline the way you manage remote connections with a single, easy-to-use web console. Overview, run and manage your remote connections with ease.

Managed

Web-based remote access

Access Windows devices via a browser without having to install the MSP360 Connect app on your computer. Simply log into the MSP360 web console and connect.

Managed

Mass deployment

Improve the setup process by creating company-specific agents tailored to your needs. Deploy these agents across multiple endpoints in bulk to save your time.

Managed

Reporting

See full statistics on which of your team members has run a session, what endpoint they connected to, and for how long.

Managed

Black screen and lock input

Enhance security and focus during remote sessions by temporarily blacking out the user’s screen and disabling input.

Managed

Remote printing

Print files from a remote computer directly to your local printer, saving time and improving convenience.

Managed

Assets for MSP360 Connect

Features Overview

Product Datasheet

Make the Most of MSP360 Connect

Getting Started with MSP360 Connect

Products Reviews and Customer Feedback

"MSP360 Connect is a very stable program to make connections, the configuration is very simple and the interface very basic. This software allows me to share my screen or enter my colleagues screen and share files or manipulate documents. One feature that I like is its good encryption to maintain a secure data transfer between server and client. In addition, it has a chat to maintain communication if there is no microphone."

5/5

"We have tried every product on the market for remote control and this is the best. Super simple, easy to install and use."

5/5

"The initial setup is easy and quick. Getting non-technical users to start MSP360 Connect and allow remote access is much easier than other remote support products I have used. Requesting and allowing remote keyboard and mouse control works flawlessly. It is quick and painless to get in and out of remote sessions."

5/5

"For remote help, a simple working tool for free. No problem to help somebody without knowledge installing difficult programs or create accounts."

5/5

"I found the MSP360 Connect app right after purchasing their Desktop Backup application, and it has really reshaped how I think about what I should be paying for in a Connect (Remote Desktop) application. I was previously paying a good bit of money for one of the top 5 remote assistant programs, and as it turned out, there was no reason to because Connect by MSP360 (earlier Remote Desktop) has everything they did, and more. So Im saving thousands per year AND I have more features!"

5/5

4.5/5

4/5

4.5/5

4/5

MSP360 Connect FAQ

How do I choose between the Managed and Standalone licenses?

When choosing a license, consider your business needs. The Managed license offers a centralized web console, unlimited connections, and full feature access—ideal for extensive remote management. For smaller businesses with occasional remote access needs, the Standalone license might be a better fit. Check our comparison cards above for more details.

How does the MSP360 remote access tool work?

The tool allows you to access other devices remotely. All you need to do is install MSP360 Connect on your computer and the remote computer(s) and establish a connection directly from the web console or the software itself.

I run a small business. Which plan should I choose?

If you run a small business and don’t need centralized management, then the MSP360 Standalone Connect license will likely be the best option for you.

What operating systems do you support?

MSP360 Connect users can access Windows and macOS devices from any computer or mobile device, including Windows, macOS, iOS, and Android.

I need a free remote access tool for personal use. What can you offer?

You can use our MSP360 Free Connect, which is perfect for personal use. It’s an easy-to-use, reliable tool that allows you to securely access your devices or assist friends and family remotely.

I want to know more about the product. Where can I find more information?

If you have any questions or need assistance, please dont hesitate to contact us. We’re always happy to help.

MSP360 Connect

A Powerful Solution for Secure, Reliable Remote Access to Desktops and Servers.

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About MSP360

formerly CloudBerry Lab

Established in 2011 by a group of IT professionals, MSP360 (formerly CloudBerry) provides simple and reliable cutting-edge Backup and IT management solutions for MSPs and IT departments worldwide.

MSP360 platform combines the number one easy-to-use backup solution to deliver best-in-class data protection, secure remote access software to provide support to customers or team members, and painless RMM to handle all aspects of IT infrastructures, all under a single pane of glass.